About Us
Dr. Liz Ostrander is the owner of Grand River Spay Neuter Clinic, formerly Ballinger Veterinary Spay Neuter Clinic, near Belwood. Dr. Liz graduated from the Ontario Veterinary College in 1995. She has extensive experience in spay neuter work. She has worked for the Hamilton-Burlington SPCA and Toronto Humane Society Spay Neuter Clinics, and spayed and neutered future service dogs at Dogs Guides Canada. She has had high volume spay neuter training at Animal Alliance in Asheville, North Carolina and participated in spay neuter projects in the Yukon, Turks and Caicos and the Dominican Republic, with the Canadian Animal Assistance Team. She has owned and operated two full service veterinary hospitals providing many surgical and dental procedures. Since closing her clinics, she returned to spay neuter at the Fort Erie SPCA and Southeastern Ontario Spay Neuter Clinics. Now she is continuing her passion for animal health and community service with her own low cost, high quality spay neuter clinic.
In her spare time, she enjoys training and competing in dog agility with her dog family.
Pricing
Feline Spay
$225
Canine Spay <10kg
$325
Canine Spay 10-20kg
$400
Canine Spay 20-45kg
$475
What's Included:
Surgery prices include a pre-surgical examination, anesthesia, intravenous or subcutaneous fluids, surgery, injectable pain medication, a small green tattoo indicating sterilization, a snack in recovery and 3-5 days of pain medication to go home.
Other Prices:
Hernia Repair $100
Cryptorchid - Inguinal $100
Cryptorchid - Abdominal $150
Pyometra $150
Advanced Pregnancy Termination $100
Obesity/Over Max Weight $50
Senior Pets >7 yrs $50-100
Feline Neuter
$175
Canine Neuter <10kg
$300
Canine Neuter 10-20kg
$375
Canine Neuter 20-45kg
$425
Intravenous Fluids for Extended Period $50
Microchip $45
Surgical Onesie - Cat $30
Surgical Onesie - Dog $45
E-Collar $25
Antibiotics or Sedatives, if Needed $25-60
Flea Treatment, per dose, if Needed $30
Spay and Neuter Process
1. Booking Appointment
Start with a simple online booking form. Our staff will aim to schedule an appointment based on your preferences, if any, and email you a surgery date. If the date needs to be rescheduled, just respond to the email. A deposit will be required to confirm your appointment and is refundable or transferrable with a minimum 48 hours notice of the surgery date. Deposits can be made via e-transfer or paypal, details on the booking form. Email is the best way to communicate with us as our team is assisting in surgery.
2. Procedure Day
Please adhere to the pre-operative instructions that are on this site and emailed to you in advance of the surgery. For the majority of patients this means NO food the morning of surgery. These instructionsa are for your pet's best outcome. Upon drop-off, your pet receives a thorough pre-surgical exam. Our expert team then proceeds with anesthesia and surgery. Vital signs are monitored during the procedure and patients are kept warm for recovery. They are offered a snack as they recover.
3. Recovery & Support
Detailed post operative instructions are on this site and will be sent to your email. Your pet will be sent home with pain medication following surgery. Surgical site protection is required and an e-collar or surgical onesie may be purchased. Additional medications may be prescribed as needed. Our team is available via email for follow-up questions or concerns. Email is not monitored during the hours of 11pm to 7am. Any medical emergencies during these hours should be directed to your local emergency clnic.
Pre and Post Surgery Instructions
Before Surgery
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Complete the booking form and pay the deposit
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Contact us to discuss whether to give your pet's regularly prescribed medications the morning of surgery
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If not purchasing a onesie or e-collar from us, be sure to have an item ready for incision protection, not needed for male cats
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Unless told otherwise, do not feed your pet after 11 pm the night before surgery
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Accidents happen, if your pet ate the morning of surgery, please inform us at drop off
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Continue to have water available for your pet
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Have cats in secure carriers and dogs on leash
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Bring your pet at your designated drop off time
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Be patient as many people, pets and vehicles will be present at drop off time
After Surgery
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Your invoice will be emailed after surgery with online payment options, pay before pickup time
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Pick up your pet at your designated pick up time
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Your pet may be drowsy or agitated, anesthesia effects will wear off overnight
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Keep them in a warm, quiet place, do not let them go on furniture or up/down stairs the first night, so that they do not fall and hurt themselves
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Your pet has been offered a snack but not all are ready to eat right away, offer a small meal at home and don't worry if they aren't interested right away, do not offer different food or treats
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Pain medication needs to be given with food, so contact us the next day if they are not eating
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Keep the cone or onesie on, if removed to help with eating or going to the bathroom, watch closely and replace it right away, pets are quick to lick an incision when allowed access
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Keep your pet quiet for 7-10 days, keep cats indoors and walk dogs on leash to relieve themselves only
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Keep incision dry, check incision daily for redness, swelling, oozing and email us if any of these occur
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Email us or contact emergency hospital if your pet is lethargic or not eating
FAQs
Q. Do I have to live in a specific area or disclose financial information?
A. No, all are welcome, regardless of geographical location or financial situation.
Q. How do I pay?
A. A $75 deposit is due at the time of online booking. This can be made via e-transfer to grandriverspayneuter@gmail.com or via Paypal (accepts credit cards). The deposit is required to hold the surgical appointment spot for your pet. After surgery is finished, an invoice will be sent to you via email, with the remaining balance. Payment instructions will be included. The balance is to be paid prior to your pet's pick up time.
Q. Why are your prices different than my regular veterinarian?
A. Surgery is all we do. Our team is very efficient performing spay and neuter surgeries all day. We do not have the extra overhead, staff and expensive equipment, such as needed for x-ray and hospitalization of sick pets. Our surgeons have extensive experience and perform surgeries efficiently.
Q. What if I can't make my appointment?
A. Please give us as much notification as possible. Your deposit is transferrable with 7 days notice.
Q. What's the youngest age that can be booked for surgery?
A. Pets four months of age and older can be booked for surgery.
Q. Does my pet have to be up to date with vaccines for an appointment?
A. It is strongly recommended that your pet be fully vaccinated by your regular veterinarian at least 2 weeks before the appointment.
Q. Does my pet require bloodwork before surgery?
A. It is always a good idea to have pre-surgical bloodwork done. This is strongly recommended for pets over the age of 7. This can be done at your regular veterinarian.
Q. Can my dog be spayed during a heat cycle?
A. She can, but it is recommended to lower the surgical risk by waiting 2 months after a heat. Extra charges may apply if surgery is done during a heat cycle.
Q. Can you spay my pregnant cat?
A. Yes, pregnancy will be terminated with the spay.
Q. My pet has been diagnosed with pyometra (infection in uterus). Will you spay her?
A. Yes, in most cases we can proceed with spay surgery.
Q. How soon after giving birth can my dog or cat be spayed?
A. Please wait one month after the puppies or kittens are weaned.
Q. My pet is on regular medication. Can they still have surgery?
A. Please email us with this information and discuss your pet's situation. Most of the time surgery will still be able to go forward.
Q. My pet is extremely fearful or aggressive. I'm worried about how they will cope with the surgery day.
A. You can go to your regular veterinarian and discuss prescribing a sedative for the surgery day. Please inform us at drop off if your pet is medicated.
Q. What do I do if I have medical questions or emergency between the hours of 11pm and 7am when my email won't be answered?
A. Please contact:
1. Campus Estates Animal Hospital, Guelph 519-837-1212
2. Mississauga Oakville Veterinary Emergency Hospital, Oakville 905-829-9444
3. Emergency Veterinary Clinic, Hwy 10, Brampton 905-495-9907
4. Emergency Veterinary Clinic of Waterloo Region, Cambridge 519-650-1617
5. VetWise Telemedicine, call or text 1-888-243-1411